We encourage patients to book appointments online (except emergency appointments). Booking online is quicker and offers an early appointment.
You need to register to use our online appointment booking service. This is best done in person at the surgery. Please speak to one of our receptionists.
Find out more about and download the NHS App.
Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 020 8471 7160, Monday to Friday before 10:00 am.
- visit the surgery and speak with a receptionist, Monday to Friday from 8:00 am to 6:30 pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- phone us on 020 8471 7160 Monday to Friday from 8:00 am to 6:30 pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8:00 am to 6:30 pm
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- phone us on 020 8471 7160, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If possible try and get to the surgery as we can offer more comprehensive care here. If you do need a visit, try to make the request by 12:00 pm. A doctor will discuss the problem with you before deciding if a home visit is necessary.
Evening and weekend appointments
Evening and weekend appointments are available.